RAPIDOO Priority Telephone Assistance

The telephone assistance service

RAPIDOO Priority

Discover the dedicated telephone assistance application that allows you to book a call from a specialised operator by reporting faults and breakdowns.

Immediate Technical Assistance Icon

Immediate Technical Assistance

within 30 minutes of fault report
Verified Fault Case Studies Icon

Verified Fault Case Studies

with service reports always available
Experienced Automotive Operators Icon

Experienced Automotive Operators

every day at your disposal
Rapidoo Priority Telephone Assistance
Rapidoo Priority and Pass Thru Key
Rapidoo Pass Thru Key - Discover it in the Priority app

RAPIDOO Priority - Telephone Assistance


A better organised and efficient workshop from vehicle reception to after-sales management.

RAPIDOO Priority is the answer to all faults and failures With two simple steps you can compare yourself with our operators who have decades of experience in fault management and have access to all the technical information for circulating vehicles.
Rapidoo Priority Telephone Assistance

CONCRETE SUPPORT IN THE GARAGE

Why Choose RAPIDOO Priority

Well-Defined Resolution Times

Request technical assistance from our professionals and receive support within 30 minutes.

Verified Fault Case Studies

Our technical consultants provide diagnostic information resulting from the most recurrent, verified and daily failures filed.

Tracking Feature

Keep track of requests and processing status to know by when you will be called back.

Filing Of Documentation

All the documents provided by the operator and the assistance summary can be viewed via your app.

Reach The Operator

one click away

1 CLICK

View Solutions

one click away

1 CLICK

Solutions

to fault case studies

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CHOOSE RAPIDOO PRIORITY

Features

THE RAPIDOO PRIORITY OFFER

Choose The Version That Best Suits Your Needs

Pagamento mensile €82.50 iva esclusa Per 12 mesi

120 REQUESTS FOR ASSISTANCE / YEAR we will call you back within 3 hours or try the service with 3 requests for assistance available with Priority Easy 3.

Pagamento mensile €183.33 iva esclusa Per 12 mesi

PRIORITY EASY (120 requests) + 60 REQUESTS FOR ASSISTANCE / YEAR and an experienced operator will call you back within 30 minutes directly, within 3 hours or try the service with 3 requests for assistance available with Priority Expert 3.

Remember that you can always view your requests and the information received from the technician through a dedicated list and book a callback for further information.

INCLUDED IN PRIORITY THE KEY TO OFFICIAL DIAGNOSES

Pass Thru Key

Discover the Pass-Thru service for FCA and other brands included in the Priority service. Functionality constantly being updated.

Included in Priority

Pass Thru Key

A specialised technician will assist you in all diagnostic activities in Pass-Thru mode and will help you configure equipment/tools by most brands, including FCA.

CREDIT SERVICES

Number Plate Service

With the License Plate Service you can identify: make, model, engine code, registration date, kilowatts, displacement, overhaul deadline, and more.

CREDIT SERVICES

RAPIDOO Number Plate Service

Purchase a customisable package of numberplate credits to immediately identify your car's data.

The certainty of a clear and decisive answer

Request Information

Or a free demonstration

Fill in the form

One of our sales consultants will contact you within 48 hours.

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