The telephone assistance service
RAPIDOO Priority
Discover the dedicated telephone assistance application that allows you to book a call from a specialised operator by reporting faults and breakdowns.

Immediate Technical Assistance
within 30 minutes of fault report

Verified Fault Case Studies
with service reports always available

Experienced Automotive Operators
every day at your disposal



RAPIDOO Priority - Telephone Assistance
A better organised and efficient workshop
from vehicle reception to after-sales management.
RAPIDOO Priority is the answer to all faults and failures. With two simple steps you can compare yourself with our operators who have
decades of experience in fault management and have access to all the technical information for circulating vehicles.

CONCRETE SUPPORT IN THE GARAGE
Why Choose RAPIDOO Priority
Well-Defined Resolution Times
Request technical assistance from our
professionals and receive support within
30 minutes.
Verified Fault Case Studies
Our technical consultants provide
diagnostic information resulting from the
most recurrent, verified and daily failures
filed.
Tracking Feature
Keep track of requests and processing
status to know by when you will be called
back.
Filing Of Documentation
All the documents provided by the
operator and the assistance summary can
be viewed via your app.
Reach The Operator
one click away
View Solutions
one click away
Solutions
to fault case studies
CHOOSE RAPIDOO PRIORITY
Features
- Airbag
- Gearbox
- Bodywork
- A/C
- Fault codes
- Optical assemblies
- Comfort systems
- Immobilizer
- Electrical systems
THE RAPIDOO PRIORITY OFFER
Choose The Version That Best Suits Your Needs
Pagamento mensile €82.50 iva esclusa Per 12 mesi
120 REQUESTS FOR ASSISTANCE / YEAR we will call you back within 3 hours or try the service with 3 requests for assistance available with Priority Easy 3.
Pagamento mensile €183.33 iva esclusa Per 12 mesi
PRIORITY EASY (120 requests) + 60 REQUESTS FOR ASSISTANCE / YEAR and an experienced operator will call you back within 30 minutes directly, within 3 hours or try the service with 3 requests for assistance available with Priority Expert 3.
Remember that you can always view your requests and the information received from the technician through a dedicated list and book a callback for further information.
INCLUDED IN PRIORITY THE KEY TO OFFICIAL DIAGNOSES
Pass Thru Key
Discover the Pass-Thru service for FCA and other brands included in the Priority service. Functionality constantly being updated.
Included in Priority
Pass Thru Key
A specialised technician will assist you in all diagnostic activities in Pass-Thru mode and will help you configure equipment/tools by most brands, including FCA.
CREDIT SERVICES
Number Plate Service
With the License Plate Service you can identify: make, model, engine code, registration date, kilowatts, displacement, overhaul deadline, and more.
CREDIT SERVICES
RAPIDOO Number Plate Service
Purchase a customisable package of numberplate credits to immediately identify your car’s data.
The certainty of a clear and decisive answer
Request Information
Or a free demonstration
Fill in the form
One of our sales consultants will contact you within 48 hours.